Last edited on September 28, 2023
At Vessel, we value your privacy.
This Policy describes the types of personal information and other information we collect from and about you when you interact with us or use our website, platform and other services (let’s call them all together our "Services"), and how we use, store, and share the information collected.
When you provide us with your personal information, we assume that you consent to our collection, use and disclosure of such information as described in this Policy.
"Personal information" means information that allows us to identify an individual, directly or indirectly. This information may include your name, country of residence, mailing address, email address and telephone number.
We may collect your personal information when you:
We collect personal information and other information from and about individuals who interact with us and use our Services. We collect certain technical information automatically through your use of our websites. We collect information voluntarily provided to us, and we collect information from third-party sources. The information collected depends on the purpose for which it is being collected.
When you visit our websites or use our Services, we may collect certain technical information automatically, such as your IP address, device information, browser type and version, and how you interact with the Services provided.. We use this information to understand and analyze trends, administer the Services, learn about user behavior, troubleshoot errors, and gather demographic information about our users.
We use personal information in a variety of ways to conduct our business and pursue our business interests. We use the personal information we collect to:
We only collect enough data to enable core website and service functionality. When you’ve successfully logged in to our services, we save that in "cookie". We call this your "session cookie". It keeps you logged in on your device for a while as a convenience. Feel free to delete it. It’ll only log you out.
Vessel does not use "cookies" (or any similar technology) for advertising nor do we share any data with advertisers. We also never use cookies from service providers to track your activity outside of our website.
Some of your interactions on our website are recorded for the purposes of understanding user behaviour, and these interactions are associated with your account after you have logged in. Here are some examples of what this means:
We partner service providers to schedule meetings, sign documents electronically, prevent bot abuse, and validate your identity. These service providers use "cookies" to enable and facilitate your use of their services. Without cookies, these external service providers may not function.
We may share or disclose personal information to conduct our business and pursue our business interests (see "Why do we use your personal information?" above). For example:
All personal information shared with Vessel directly is stored on servers located in Quebec (Canada). For the purposes of identity verification, electronic document signing, and other business operations where a third party is engaged, your information will be used as described by the third party’s privacy policies.
In the case of any cross-border data transfer (the transfer of your personal information to other countries), Vessel will implement appropriate safeguards to provide an adequate level of data protection; such measures may include contractual clauses or other approved mechanisms for cross-border data transfers.
Our products, this web site, and our other Services are intended for use by individuals who are legally considered to be adults in their jurisdiction of residence only for commercial or business purposes. We do not knowingly collect any personal information directly from individuals who have not reached the age of majority (minors).
Some of our websites, platform or interactive features may contain links to third-party websites or services that are not under our control or ownership. Such links do not constitute an endorsement of those third parties or the content displayed therein, and you agree that Vessel is not responsible for the content of such websites. We are not responsible for how these sites operate or treat your information. You acknowledge that we provide these links to you only as a convenience, and you understand that your information will be used as described by the third parties in their privacy policies.
We implement reasonable physical, technical, and organizational security measures to help protect personal data from accidental or unauthorized access, use, loss, destruction, disclosure, or modification when transmitting or storing personal data. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
While using our website, Vessel encrypts all personal data collected in transit and at rest using Server Side Encryption. This protects your information from physical attacks, such as someone stealing a hard drive.
In certain scenarios, we also re-encrypt that data at rest using Client Side Encryption. This protects the data from more sophisticated attacks. Vessel will inform you when and what data we’re encrypting in this scenario. For example, Vessel employs sophisticated Client Side Encryption when storing your SIN/SSN.
For such Client Side Encrypted data, Vessel also maintains an audit log whenever the aforementioned sensitive information is accessed – whether viewed or edited – by employees, agents, contractors, or even yourself.
We keep information collected for as long as necessary to fulfill the purposes for which the information is collected, as required or permitted by applicable laws, or for other legitimate purposes such as disaster recovery, resolving disputes, and enforcing our agreements. In some cases, we anonymize personal information so that there is no serious possibility of linking the anonymized data back to an identifiable individual, directly or indirectly. In such cases, we may use the anonymized data for serious and legitimate purposes without further notice.
You have the right to access and rectify your personal information. But such rights may be limited in certain situations.
We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. We will not routinely update your personal information unless such a process is necessary. We expect you to provide us with updates to your personal information from time to time, when necessary.
In certain circumstances, you may request in writing to see the personal information we collect, use or disclose about you, and we will provide you with such personal information to the extent permitted by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that the personal information we hold about you is inaccurate or incomplete, we will amend the personal information as required.
In addition, in certain circumstances, you may withdraw your consent to the use or sharing of the personal information collected, but such right may be limited. For example, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain Services.
This Privacy Policy is current as of the "updated" date which appears at the top of this page. We may update this Privacy Policy from time to time. At a minimum, we will post an updated version here. Vessel encourages you to review this Privacy Policy regularly for any changes. Any changes will be effective immediately upon posting of the revised Privacy Policy, and your continued use of this website or our interactive features will be subject to the then-current Privacy Policy.
If you have any questions about how Vessel collects, uses or discloses your personal information, please contact the Privacy Officer at privacy@vessel.co, or by mail at
Privacy Officer
Vessel Funds Inc.
392 rue Labadie,
QC Montréal H2V 2J8
Canada